SHCC provides free psychological counselling for all full-time students. You may benefit from counselling when you:

• Experience problems in adapting to the university environment
• Feel unhappy, unmotivated, or troubled for prolonged periods
• Wish to understand more about yourself or to increase your self-confidence
• Feel that you are not doing as well as you should in your studies
• Wish to improve on your relationships

Feel free to contact us by phone, email or other ways (if you have classmates who need psychological help, please let us know).

Appointment Methods

1. Campus counselling （Location: 405 Student Centre）

Reservation link: http://apply.cuhk.edu.cn/matrix-base/rs/plan/COUNSELLING

A counselling session usually lasts for about 50 minutes and once a week. Your personal information during counselling is kept confidential. Please make an appointment at least one working day in advance in order to schedule the time (it is allowed that you do not have reservation in case of emergency). Visitors are requested to come for counselling at the appointed time. If you are unable to come on time for special reasons, please inform us by mail or telephone at least one working day in advance.

2. 24-hour psychological counselling service hotline and QQ online counselling service

1. Hotline number: 400-098-0708 ext. 9

1) Dial the number 400-098-0708 and then Extension 9

2) Provide the University name and your student ID

3) Communicate with a psychological counsellor

Open time: 24 hours, 365 days

2. QQ counselling number: 2853301071

1) Search the QQ number and add it as friend;

2) Enter the verification information: the university name and your student ID

3) Communicate with a psychological counsellor

Open time: 9:00-21:00, 365 days

This hotline service is open to all the University students. The hotline counsellors are all professional counsellors, who will strictly follow the confidentiality principle. Currently, this psychological counselling service is only available in Chinese. Thanks for understanding.

Contact Us

Tel: 0755-8427-3294

Email：counselling@cuhk.edu.cn

Address: Room 405, Student Centre

Hours: Mon. to Fri. 8:30-12:00, 13:00-17:30（Except for the holidays）

Please scan the QR code below and follow our official WeChat account to get more information.